If a contact has requested to be removed from your mailing list or if you wish to exclude certain contacts from your emails, Oversee makes it simple to manage your email blocklist. This guide will walk you through how to add contacts to your Blocklist, ensuring they won't receive any future communications from your email campaigns.
Why Use the Blocklist?
Respect Opt-Out Requests: Honor requests from contacts who no longer wish to receive emails, maintaining a positive brand experience.
Improve Campaign Effectiveness: Focus your communication efforts on engaged leads by ensuring your emails reach those genuinely interested in your brand.
Step-by-Step Guide
1. Navigate to Settings
On your Oversee dashboard, find the Settings option located on the left-hand navigation menu. Click to access the Settings page.2. Access the Blocklist
2. Add Emails or Domains
To add contacts to your blocklist, either type in the specific email addresses or domains that you want to block or upload a CSV file containing multiple addresses. Once entered, click Add to Do-Not-Mail List.
The added contacts will immediately appear on your Blocklist, ensuring that they are excluded from all future email campaigns, even if they were part of a previously scheduled campaign.
FAQs
Q: Will blocked contacts receive any emails from my ongoing campaigns?
A: No, once a contact is added to the Blocklist, they will not receive any future emails, even if they are part of an active campaign.
Q: Does this remove the contact from my CRM?
A: No, the contact remains in your CRM for record-keeping and tracking purposes but will no longer receive any emails from your campaigns.
Q: Can I unblock a contact if they change their mind?
A: Yes, you can easily remove a contact from the Blocklist to resume email communications.