Direct Faire integration is currently in Beta. Please contact [email protected] to get access to Faire integration.
Integrating Faire with Oversee enhances your ability to manage orders and maintain up-to-date customer and product information directly through your Oversee dashboard. This guide provides a step-by-step process on setting up the Faire integration, along with answers to common questions to ensure a smooth setup experience.
Step-by-Step Integration Process
Step 1: Navigate to Integrations
Go to your Oversee account and click on Integrations. You can access this directly by visiting Oversee Integrations.
Step 2: Access the Order Tab
Within the Integrations page, click on the "Order" tab to view available e-commerce platform integrations.
Step 3: Initiate Faire Integration
Click on the "Integrate with Faire" button. This action will redirect you to a permission page.
Step 4: Authorize Oversee
On the Faire authorization page, you will see the permissions required by Oversee to access your Faire account. Click on the "Authorize" button to grant these permissions and complete the integration process.
Step 5: Confirm and Auto-redirect to Oversee
Once authorized, you will be automatically redirected back to Oversee where you can start managing your Faire-linked operations immediately.
Frequently Asked Questions
Should I use Shopify integration or Faire integration?
We strongly recommend using Shopify integration instead of Faire integration. Our recommended setup is:
Send Faire orders to Shopify using Faire <> Shopify Order Syncing
Connect Oversee with your Shopify account
This is mainly because Shopify's API is more reliable, and we can also support additional features such as sample/order sending, which are not currently supported with Faire integration. You should use Faire integration only if you're not using Shopify as your ecommerce platform, or if you have 3PL (third-party logistics) setup where Faire <> Shopify Order Sync is not possible.
How long does it take for Faire customers to appear on the Customers page?
It can take up to 1-2 hours for Faire customers to be visible on your Customers page in Oversee. This delay is due to the time required to sync large amounts of data.
What are the requirements for integrating Faire with Oversee?
You must be on either a free trial or a paid plan within Oversee to use the Faire integration. This ensures that all features related to order and customer management are fully functional.
Conclusion
Integrating Faire with Oversee simplifies the management of your wholesale business by synchronizing order and customer data seamlessly. By following these steps, you can enhance your operational efficiency and ensure that your sales and inventory management processes are aligned with your e-commerce activities. If you encounter any issues during the setup process, do not hesitate to contact the Oversee support team for assistance.