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How to change my paid subscription plan
How to change my paid subscription plan

Upgrade or downgrade your subscription plan

Jun Kwak avatar
Written by Jun Kwak
Updated over a week ago

Make sure you are the admin for your Oversee brand account. If you aren’t but still need admin access, please contact us.

Changing your plan

Navigating to Stripe dashboard

Go to Settings > Billing and click on the “Change Plan” button.

Select a new plan

Select the right billing cycle (monthly, yearly) and select a different plan. Click on the Change Plan button.

Frequently asked questions

When will the new plan begin?

Your new plan will be automatically applied. This is to make sure you have access to more credits immediately when you upgrade your plan. If you wish to schedule a downgrade for your paid account, please contact us.

Can I move from monthly to yearly, or vice versa?

There are no restrictions for moving from monthly to yearly — feel free to select an annual plan on this page.

If you already are on a yearly plan, we cannot move you to a monthly plan as the payment as already been processed. We do make exceptions if your free trial just ended and you did not have enough time to try out the platform. Please reach out to us if you need support in these situations.

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